A Virtual Assistant is a professional who provides remote support, spanning from administrative duties to creative or technical assistance to businesses. They operate from their own offices and liaise with clients through phone, email, or online chat, managing tasks such as email management, scheduling, bookkeeping, social media management and more.

A Virtual Assistant can streamline your business by managing time-intensive tasks, enabling you to concentrate on core business activities. They can assist in various ways, from handling administrative duties, organising your schedule, conducting research, managing emails and customer queries, to offering specialised skills like bookkeeping or digital marketing. This allows you more time to focus on other pivotal aspects of your business.

At Virtual Assistants UK, we employ a rigorous selection process to find the most qualified and experienced Virtual Assistants. We carefully assess their skills, experience and professionalism. All our Virtual Assistants are seasoned professionals with diverse skills and backgrounds. They've undergone comprehensive training programmes and have experience across various sectors. We pair them with clients based on specific needs and conduct interviews to ensure compatibility.

We take the time to understand the unique needs of each client and match them with a Virtual Assistant who has the necessary skills and experience to meet those needs. We also take into consideration the client's preferences and requirements to ensure a good fit.

Yes, you can hire a Virtual Assistant on a part-time basis. We offer flexible options to suit your business needs. Whether you need assistance for a few hours a week or several days a week, we can find a Virtual Assistant who can accommodate your schedule.

We offer flexibility when it comes to hiring a Virtual Assistant. You can engage a Virtual Assistant for a specific project or on an ongoing basis, depending on your needs. We understand that business requirements can change and we are here to support you throughout your journey.

Communication and collaboration with your Virtual Assistant are typically done through email, phone calls, instant messaging or project management tools. We can also assist in setting up systems and processes to ensure seamless communication and efficient workflow.

At Virtual Assistants UK, we take data security and confidentiality seriously. We have strict measures in place to protect your business and personal information. Our Virtual Assistants sign confidentiality agreements, and we ensure that data is handled securely and in compliance with applicable privacy laws.

Payment terms will be discussed and agreed upon before you start working with your Virtual Assistant. We offer competitive rates and various billing cycles to suit your budget and preferences. We provide transparent pricing and invoices will be sent to you based on the agreed terms.

We use Stripe to process payments securely and efficiently. Clients can choose between monthly or weekly billing.

We strive to match clients with the best possible Virtual Assistant but if for any reason you're not satisfied, we offer a satisfaction guarantee. We will work with you to find a suitable replacement and ensure that you're satisfied with the service provided.

Yes, if you find that your business needs have evolved or you require additional support, we can assist you in changing or upgrading your Virtual Assistant. We value client satisfaction and will work with you to find the best solution for your evolving business requirements.

To get started, simply reach out to us by email or fill out the contact form on our website. Provide us with your requirements, including the tasks you need assistance with, the number of hours needed and your preferred start date. We will then guide you through the process and match you with the perfect virtual assistant for your business.